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Documents & records

SOP

Also known as: Standard Operating Procedure

A Standard Operating Procedure is a step-by-step controlled procedure for a recurring task. SOPs are the repository of "how we do this" knowledge; a SWMS, JSA or toolbox talk often references the relevant SOP rather than restating its content.

Legal context

An SOP captures the standard way a recurring task is performed: equipment used, sequence of steps, PPE, checks at start / during / end, hand-off, escalation. SOPs are versioned, owned by a named role (the "process owner"), reviewed on a fixed cycle, and superseded — they don't just get edited and re-saved. ISO 45001 Clause 7.5 (documented information) and Clause 8.1 (operational planning and control) both anticipate SOPs as the operational layer of a WHSMS. A good SOP names its parent policy, its review interval, its approver and its supersession history.

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47 WHS and HSWA terms with legal context, FAQs and regulator references.